Privacy policy
Effective 8 July 2026
Who we are
Lumanora is a global eCommerce expansion platform operated by Monk Technologies Pty Ltd, an Australian company. This policy explains how we handle personal information collected through this website, lumanora.io.
What we collect
We collect the information you choose to give us — typically your name, email address, company and message when you use a contact form or email us. We may also collect basic, aggregated site analytics (such as pages visited and approximate region) to understand how the site is used. We do not collect payment details through this website.
How we use it
We use your information to respond to enquiries, provide information you request, and improve the site. We do not sell personal information, and we do not use your correspondence for unrelated marketing without your consent.
Sharing
We share personal information only with service providers that help us run this site and our correspondence (such as hosting, email and analytics providers), and only to the extent needed for those services, or where the law requires it.
Security and retention
We take reasonable steps to protect personal information from misuse, loss and unauthorised access, and we keep it only as long as needed for the purposes above or as the law requires.
Your choices
You can ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by emailing us at the address below. We aim to honour applicable privacy law, including the Australian Privacy Principles.
Changes to this policy
We may update this policy from time to time. The effective date above shows when it last changed. Material changes will be posted on this page.
Contact
Questions about privacy? Email [email protected].